Linking Policy, Need a Professional Installer? The Rinnai Avenger model is said to be designed with low emissions technology and ideal for large open areas. If you purchase a Rinnai product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Rinnai warranty will not be valid. Product or Service Mentioned: Rinnai B26 Water Heater. Product Records; 40. This Limited Warranty applies only to products that are installed correctly. It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation.”. The product warranty shall apply to manufacturing defects and covers for domestic/household use only. Specifications Key Specifications . Go to rinnai. Please click on your area of interest: Rinnai Rebates, Cashback, Sales and Promotions . Routine service maintenance such as cleaning of motor and filter (water heater, dryer, etc). Sorry! Rinnai Avenger 25 , Rinnai Avenger 25Plus Convector, Rinnai Capella 18Plus, Rinnai Cosyglow Radiant, Rinnai Dynamo 15, Rinnai Econoheat 850 radiant, Rinnai Enduro 13, Rinnai Granda 252 Radiant, Rinnai Titan 151 Radiant, If you have gas heater problems, or you just want an annual service and or gas safety and carbon monoxide leak detection checks: The form below allows you to enter serial number information and retrieve warranty status. The product warranty terms and conditions is/are subject to change. How do I contact Rinnai? Over this timeframe, Rinnai has perfected manufacturing process to minimise waste and maximise quality resulting in the extended warranties available today. e.) Defect caused by abnormal voltage or in-coming power supply from the mains or generator supply or improper usage of regulator. All Rights Reserved. Warranty is valid only with proof of purchase (tax invoice). Please register for product warranty by filling in this form. Any such defects during the warranty period will be repaired/ replaced through Rinnai Authorized Service Agents/ Dealers, subject to the terms and conditions below: –. 4. No employee or representative of Noritz, or any other person or entity, is authorized to make any warranty in addition to those made in this agreement, or to modify any warranty made in this agreement. Good luck! RINNAI strongly suggests that you only purchase our products from RINNAI Independent Dealers and that you have the products installed only by licensed professionals who have attended a RINNAI installation training class. Rinnai recommends users to arrange an inspection after 10 years from the manufacturing date for household-use products, and after 3 years for commercial-use equipment. Register within 30 days of your purchase at rinnai.us/product-registration or call us at 800-621-9419 and get a five-year extended, limited labor warranty on select tankless water heater models. It developed intermittent fault, local installer called, under his warranty, to fix it, luckily the intermittent fault occurred under his nose, thus proving it was real. Rinnai (Malaysia), at its option, may repair or replace the product or components necessary to restore the product to good working condition. Other Features . Rinnai does not accept any responsibility for damage to … Improper Register within 30 days for the extended labor coverage. 8. Any inspection, service, repair or replacement activities associated with warranty on Rinnai products must be authorised by Rinnai Australia before commencement. Rinnai is known for providing excellent warranties on their water heaters. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. Statement 1 below will be replaced by statement 2 in all future manuals. Limited Warranty You will receive an email notification once our Customer Service team has successfully registered your warranty (within 2 – 5 working days). This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. Due to the high amount of warranty registration received daily, response may be delayed. It is the responsibility of the owner to check the TV installation instructions with the TV supplier to verify clearances. The warranty DOES NOT extend to the followings: a.) The terms and conditions are as follow: Rinnai (Malaysia) warrants its sinks/ faucets to be free of manufacturing defects in material and workmanship for 12 months from the date of purchase. 6. Rinnai Gas Storage Hot Water Systems. With this deluxe bathroom controller from Rinnai, you don’t have to trouble yourself mixing hot and cold water for the perfect temperature. Warranty is a joke. Find a Pro Compare Models Your Home’s Most Important Appliance If a If a fault occurs, a diagnostic code will flash on the display of the temperature controller. name of a licensed p ofessional please contact you place of pu chase, visit the Rinnai website (www.innai.us), call Rinnai at 1-800-621-9419 o wite to Rinnai at 103 Intenational Dive, Peacht ee ity, Geogia 30269. Check the latest prices. Rinnai is firmly committed to providing its customers with best in class, reliable products through authorized dealers. It uses dual programmable timers so you can set up your perfect temperature for cold mornings and evenings. Manuals and User Guides for Rinnai V1500. Page 39: Testing/Check Purge air from gas line. Proper installation is essential for the warranty to be valid. This warranty card must be presented together with the original purchase receipt at the time of service. 10. However, if you register your product within 30 days of the purchase, they can extend your warranty period for labor. Check the latest … Register your Rinnai group of companies product through our online warranty registration form. Check the latest prices. Physical/ External defect should be reported to Rinnai (Malaysia) within 7 days from the date of purchase. Accessories; 39. All rights reserved. c.) The appliance has not been installed, maintained or operated in accordance with instructions given by the manufacturer in the user, installation and maintenance guide, such as usage of improper plugs (15A, 13A, etc), wrong installation or fitted with non-authorized. You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. This Limited Wa anty applies only to poducts that ae installed co ectly in the United States and anada. By providing your email address we will be able to communicate important product information (i.e. Failure to do so will void all warranties for Rinnai heaters* Model Code (REU or RHFE) * Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. This Limited Warranty applies only to products that are installed correctly in the United States and Canada. The Rinnai Corporation is approaching 100 years of manufacturing and research & development. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. Reliable Rinnai quality backed by a 3 year domestic use warranty / 1 year commercial use warranty; Rinnai ORH24LR Specifications: Mounting brackets are included with your purchase for easy installation in a variety of positions. You can contact us at 1300 555 545 or email us using the “contact us” form on our website. “This Limited Warranty applies only to products that are installed correctly in the United States and Canada. All Rinnai water heaters must be operated and maintained in accordance with manufacturers operating instructions. Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product at Rinnai’s sole discretion. If unable to upload due to exceeded file size, please downgrade the file size and upload again. Warranty card is not transferable and not replaceable in the event of loss. ), future new products and promotions. Improper installation may void this Limited Warranty. The standard Rinnai warranty does not affect the terms of the legal warranty on customer’s good and relates to Rinnai products purchased. In order for this warranty to apply, it is required that you use a trained and qualified professional who has attended a Rinnai installation training class before installing this product.”, “This Limited Warranty applies only to products that are installed in the United States and Canada. We reserve the right to impose additional charges or refuse to attend to any products which are installed at locations which are inaccessible or found hazardous to its service agents. Reason of review: Warranty issue. Rinnai V65EN Outdoor Tankless Hot Water Heater V65EN-Natural Gas/ 6.3 GPM, Large, White Max BTU’s 120,000 ; Max Energy Factor 0.82; Outdoor Installations; Meets California and Texas NOx Emissions Standards; Lightweight and Compact 9.6/10. Rinnai’s systems feature a ‘3D DC’ inverter system, can cool the whole home or be zoned, come with a five year warranty and come with wired programmable control. Please understand that it may take a longer time to repair the product when the required part(s) is/ are subject to import restriction and availability of part(s). The Rinnai Tankless Water Heater has the ability to check its own operation continuously. If unable to get the unit to operate correctly, contact Refer to pipe sizing chart if in doubt about the size of Rinnai Agent, or Gas Utility. Register your product warranty details here for Omega ovens, freestanders, cooktops, rangehoods, microwaves, dishwashers, dryers and washing machines. The product warranty shall apply to manufacturing defects and covers for domestic/household use only. TERMS AND CONDITIONS OF WARRANTY (VALID IN SINGAPORE ONLY) RINNAI HOLDINGS (PACIFIC) PTE LTD ("RHPPL") hereby warrants to the original retail purchaser (“you”) that its products, removable parts and accessories (“product”) are free from material defects in material, design and workmanship, under normal use in accordance with the operating instructions, for a period of 12 … Customer is required to present warranty card and original proof of purchase document when service is required. 39. Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. Warranty / Repairs. Note: Working Hours: Monday – Friday, 9AM – 5PM (excluding Public Holiday). Your personal information will never be shared with anyone outside of Rinnai and you can opt-out at any time. 1. As you have said it’s a new purchase I would suggest you call Rinnai (1300 555 545) as the unit comes with warranty, otherwise maybe check your books which came with the machine? Rinnai tankless water heaters and home heating solutions enhance the way your family lives. Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. Page 40: Pre-Service Check All warranties (Old or new manual) will be honored as written in Statement 2. This warranty is against defective part by normal and manufacturing defects, arising from recommended installation, usage and necessary maintenances as stated in the Instruction Manual. All rights reserved. Products sold on these websites or from these online dealers do not carry a warranty from Rinnai. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. • Unpack the heater and check for damage. Where can I find prices for Rinnai’s heaters? We have 1 Rinnai V1500 manual available for free PDF download: Operation & Installation Manual ... Commissioning Check List. We use genuine spare parts and carry a range of the most commonly used components. iLO Amplifier Pack Product Entitlement Report; Help; Note: The warranty status displayed is subject to the terms of the applicable warranty policy and may be updated periodically. Failure to do so will void all warranties for Rinnai heaters* Model Code (REU or RHFE) * Type * Serial Number * Add Item. Some restrictions apply. Inner is aluminium, and outer is white PVC plastic. h.) Component parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories. Rinnai Infinity 26 Installation, Service and Repair If you are interested in purchasing a Rinnai Infinity 26 gas hot water system or would like to find out more information about the Rinnai Infinity range, call Metropolitan Plumbing today. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. Rinnai V1616W ; Rinnai V1616WC ; Rinnai V1200 ; Rinnai Infinity VT26 REU-VR2626WG ; Rinnai VT16 … Energysaver space heaters (32 pages) The serial number of the appliance has been altered, tampered with or removed. Copyright 2021, Rinnai America Corporation. onsumer Warranty 42 Value Seies Manual What is covered? *Proof of Purchase is compulsory for validation purpose. 7. Warranty: 3 years; Check Latest Prices at Appliances Online^ Rinnai AV25SN3 Avenger Heater. This warranty covers any manufacturing defects and defects arising from recommended installation, normal residential application and necessary maintenances as stated in the Instruction Manual. If your new purchase ever needs any technical attention during the warranty period, all you need to do is give us a call or for faster turn around send a a request and we will take care of the rest. Product warranty liability under this warranty is limited to repairing and / or replacing defective products only.The warranty does not cover any losses and damages caused directly or indirectly by the products. DO NOT INSTALL A DAMAGED HEATER. Model Code (REU or RHFE) Type. 4 x Castors, 2 x Castor Brackets, Screwdriver and four screws, Operating and Installation Instructions: Manufacturer's Warranty… Hi! Whether you need an endless supply of instant hot water to efficient home heating warmth, Rinnai provides homeowners endless comfort and savings. Under the following circumstances, warranty will be voided or parts and labour will be chargeable even during the warranty period. RUC98iN Warranty. You can contact us at 1300 555 545 or email us using the “contact us” form on our website or check our website for details on warranty periods. Check your warranty status Warranty Check. This information may be different for superseded products. The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. 5. Product information and photos on this website may be used as a guide only and may vary slightly, it is the responsibility of the customer to check product specifics with each manufacturer directly using the product links. Colour Grey. To make a warranty claim, please submit your request via our service request form. Rinnai V65IN Tankless Water Heater, Large, V65iN-Natural Gas/6.5 GPM View a list of Rinnai authorized online dealers. Our commitment to producing exceptionally engineered, high quality products is supported by our warranty through trained professionals, ensuring your ultimate protection and peace of mind. We may use new or reconditioned parts made by various manufacturers in replacing the parts. Rinnai recommends that you check with your local plumbing supply house for a recommendation about the battery backup systems currently in the market place as they come in different sizes and vary in size from brand to brand. Check the latest prices. The warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai installation instructions, subject to the terms within this limited warranty document. View a list of Rinnai authorized online dealers, Distributor Parts Credit Request Online Form, Warranty Claim Submit Payment Process document, Rinnai Warranty High Efficiency (HE) Tankless Water Heater, Rinnai Warranty High Efficiency Plus (HE+) Tankless Water Heater, Rinnai Warranty Super High Efficiency (SE) Tankless Water Heater, Rinnai Warranty Super High Efficiency Plus (SE+) Tankless Water Heater SENSEI™, Rinnai Warranty Condensing Gas Boiler: I-Series and M-Series, Rinnai Warranty EnergySaver™ Direct Vent Wall Furnaces, Rinnai Warranty Commercial Tankless Water Heater C199, Rinnai Warranty Commercial Tankless Water Heater SENSEI™ CU199 and CU160. Serial number lookup. This Limited Warranty applies only to products that are installed correctly. 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturer’s Product Warranty and general service maintenance works. Rinnai keeps it simple with its gas storage systems, providing two HotFlo models for consumers to choose from. Where can I find prices for Rinnai’s heaters? Terms of Use Rinnai is now offering optional extended warranty labor coverage on select models of tankless water heaters. Making a Warranty Claim. Some restrictions apply, see Tankless Water Heater Product Warranty for more details*. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. 9. For warranty service, please call toll free (800) 621-9419, and we will guide you through the warranty service process. The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. AVOID buying Rinnai products at all costs, especially the B26 model that is so sensitive I'm not been told I need to re-plumb my house. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. Privacy Policy Reviews Delivery Our Awesome Free Delivery Service. Warranty service support is not valid outside of Malaysia. The Effective Date of warranty coverage (the beginning of the Applicable Warranty Periods) is the date of purchase of this water heater, if properly registered. When you purchase products from an unauthorized website or online dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your particular installation. Failing which the company reserves the right to decline any warranty claims or replacement and repair services will be on chargeable basis. 3. Service calls for these issues will be chargeable. Unfortunately, there are some websites and online dealers who claim to be authorized Rinnai resellers but are not. Add Item. I then check with Rinnai's service centre and they stated that tanks only have a 10 year warranty post 2018 ( I believe she said), however, there were no disclaimers in their warranty disclosure statement and therefore, firmly believe that I should not need to pay for a service fee, when I understandably believed would be covered under warranty. Buyer is warned, therefore, to check this agreement carefully to see that it correctly reflects those terms that are important to the Buyer. 2. Navien tankless water heaters & boilers for residential and commercial applications use innovative high efficiency technology to provide a comfortable environment. 1300 555 545 or email us using the “ contact us at 1300 555 545 or email using... “ contact us ” form on our website • only the flue components specified by Rinnai authorized resellers., or has been altered, tampered with or removed ’ s warranty, guarantee and terms & conditions heat! 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By Rinnai without warranty card is non-transferable or replaceable in the extended warranties available today and outer is PVC... A range of the appliance has been dismantled by unauthorized personnel all future manuals... Commissioning Check List ; warranty. Free ( 800 ) 621-9419, and 1-year labor coverage gas Heater and had it installed all. Warranty to be valid genuine or manufacturer recommended parts by Rinnai Australia before commencement, 8 a.m. to 8 EST! Although they do offer a few hybrid models as well complete your installation. ” and Promotions select of. Parts ) 9.6/10, all by local retailer/installation company, June 2020 ( M ) Sdn Bhd scratches ageing... Of motor and filter ( water Heater product warranty shall apply to defects! ) 9.6/10 to manufacturing defects and covers for domestic/household use only, modification, or been! External appearance parts which include cabinet and joints against damages, scratches and.... 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